A delightful afternoon of savoring chicken biryani quickly turned into an unsettling experience for a person who discovered bugs in the dish.
Taking to X, Sai Teja, raised concerns about his recent order from Mehfil Biryani in Kukatpally, highlighting the presence of bugs in the chicken pieces. He tagged @cfs_telangana for intervention and reported the incident to Swiggy, where he received a response stating, “We regret that your order did not meet expectations; packaging is managed solely by the restaurant.”
In an attempt to appease the customer, a Swiggy customer service representative offered a Rs. 64 refund for the affected items, out of a total bill amounting to Rs. 318. Expressing dissatisfaction with the restaurant, Sai Teja took to social media, urging followers with a tweet: “Avoid ordering from Mehfil Kukatpally.”