A Chennai resident won a lawsuit against a local post office after they refused to return 50 paise in change during a transaction. The district consumer disputes redressal commission ordered the post office to pay the resident, Manasha, Rs 15,000 in compensation for overcharging.
The incident took place on December 3 last year when Manasha went to the Polichalur post office to send a registered letter. The postal fee was Rs 29.50.
When Manasha paid Rs 30, the post office refused to give him back the 50 paise stating their system automatically rounded up the amount to Rs 30. Following this, Manasha filed a complaint arguing this could lead to potential siphoning and a loss of GST revenue for the government.